Terms And Conditions
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Olado accessible at Olado.rw
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
Accessibility of website
Our aim is to ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.
User passwords and Log in Accounts
If any of the Services requires User to open an account, User must complete the registration process by providing Olado Business Group Ltd with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and a user name. User is entirely responsible for maintaining the confidentiality of User’s password and account. Furthermore, User is entirely responsible for any and all activities that occur under User’s account. User agrees to notify the company immediately of any unauthorized use of User’s account or any other breach of security. Olado Business Group Ltd will not be liable for any loss that User may incur as a result of someone else using User’s password or account, either with or without User’s knowledge. However, User could be held liable for losses incurred by the company or another party due to
Intellectual Property Rights
Other than the content you own, under these Terms, Olado and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
Both parties agree that all intellectual property rights and database rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors. Use of such material will only be permitted as expressly authorized by us or our licensors.
Any unauthorized use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
On each goods that are on our website shall have a description which will be uploaded by the vendors?
The description shall be true, this means that the description shall not mislead the customers and in case our customers are misled by description, customers will automatically have right to claim
Accuracy of billing and account information
You agree to provide current, complete and accurate billing and account information for all your purchases made on our website / using our service. You agree to promptly update your account and other related information, including your contact (i.e. emails and telephone numbers) as well as your alternative payment method (i.e. updating your mobile money number or your visa card number and expiration date) in case of any changes, so as to ensure smooth completion of your transactions and for us to easily contact you whenever need arises.
Prices and Payment
The prices indicated on the website are inclusive of VAT at the rate provided for under the laws governing taxation in Rwanda
We reserve the right to change prices of the products at any time whether by increase or reduction whenever need arises. Payment maybe made on delivery or beforehand either in cash or using alternative modes of payments. Alternative modes of payment for purposes of our terms and conditions shall mean payment through Mobile Money services or by Visa Card only. The instructions of payment by alternative modes are indicated on the website and must be followed carefully once the order is confirmed.
The order shall be accompanied with an invoice/receipt with the list of items purchased and the respective prices which shall be presented upon delivery. In case any item is missing kindly inform us so that the necessary corrections are made to your satisfaction. As soon as an order is made you shall have an obligation to fully pay for the selected items. In case you fail to pay for the products ordered, you agree to forfeit any right, title or title or interest you may have in the products.
You are specifically restricted from all of the following:
using this Website in any way that is or may be damaging to this Website;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
Certain areas of this Website are restricted from being access by you and Olado may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Information available on website
You accept that the information contained in this website is provided “as is, where is”, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee.
Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.
You shall not use a false e-mail address, pretend to be someone other than you or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
By completing an order or signing up, you agree to receive a) emails associated with finalizing your order, which may contain relevant offers from third parties, and b) emails asking you to review Olado and your purchase and c) promotional emails, SMS and push notifications from Olado. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email Customer Service email address by country
This Website is provided “as is,” with all faults, and Olado express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall Olado, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Olado, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Links and third party websites
We may include links to third party websites at any time. However, the existence of a link to another website should not be consider as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise.
In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.
Creating a link to this website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.
You hereby indemnify to the fullest extent Olado from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
Olado is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Olado is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms constitute the entire agreement between Olado and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of Rwanda